sendam
For Instagram & WhatsApp vendors and small shops

You sell am.
We send am.

One dashboard for every order your shop takes. Paste a customer’s chat, let them confirm their own address, and pay from a wallet you top up by bank transfer. No more chasing riders on WhatsApp.

  • No monthly fee to start
  • Up to 200 orders per upload
  • Riders never touch cash

Kemi’s Closet · New order

From a WhatsApp chat

Parsed

Customer · pasted

“Abeg send the 2 ankara gowns to Ifeoma Okafor. 15 Admiralty Way, Lekki Phase 1, opposite Mega Chicken. Thank you ma!”

Sendam filled in

Receiver
Ifeoma Okafor
Area
Lekki Phase 1
Landmark
Opp. Mega Chicken
Items
2 ankara gowns

Next step

Confirmation link sent on WhatsApp

Buyer confirmed their pin

Ready for a rider

Everything your shop needs

Built for how Lagos vendors actually sell.

Your orders arrive as chats, DMs and voice notes. Sendam turns them into deliveries you can track, prove and account for, without a single “abeg where you dey?” call.

Paste a chat, get an order

Copy your customer’s WhatsApp message and paste it in. Name, phone, address, landmark and items are pulled out for you to check.

“Name: Tunde Bakare / 3 Akerele St, Surulere, behind AO Mall / 1 pair of sneakers, size 44”
✓ Tunde Bakare✓ Surulere✓ Behind AO Mall✓ Sneakers, size 44

Buyers confirm their own address

A WhatsApp link lets your buyer drop the exact pin and landmark. No app to download.

Deliver here?

Yes, confirm

Your own bank account number

A dedicated virtual account for your shop. Transfer from any bank app and your wallet tops up automatically.

Top-up account · Kemi’s Closet

•••• ••• 412

Transfer received · wallet credited

Bulk upload, up to 200 rows

Sale day? Upload a CSV of orders, fix anything we flag, and pay for the whole batch at once.

ReceiverAreaCheck
Amaka E.Ikeja GRA
Segun A.Yaba
Zainab M.IkoyiAdd landmark

One orders board

Every delivery by status, from awaiting buyer to delivered. Spot problems before your customer calls.

Awaiting buyer

On the road

Delivered

VAT invoices

Every order shows 7.5% VAT upfront. Download proper VAT invoices for your accountant.

Staff logins

Let your team book and track without sharing your password. Biz Plus includes 3 staff logins.

Code and photo proof

Your buyer gets a 4-digit delivery code. The rider can’t close the job without it, plus a photo at the door.

Package protection

1% of the declared value, minimum ₦200. Covered up to ₦500,000 if anything is lost or damaged.

A vendor’s day on Sendam

From first DM to last drop, in one place.

Book before 1pm and it’s delivered by 6pm, so the morning’s orders reach your customers the same day.

  1. 01

    8:30am

    Top up by transfer

    Send money from any bank app to your shop’s own Sendam account number. Your wallet is credited automatically.

  2. 02

    10:00am

    Paste the morning’s orders

    Paste each customer’s WhatsApp message, or upload a spreadsheet of up to 200 orders and pay for them in one go.

  3. 03

    10:05am

    Buyers confirm their pins

    Each buyer gets a WhatsApp link to confirm their address and landmark. No more “I dey Lekki” back-and-forth.

  4. 04

    11:00am

    Riders pick up from your shop

    Verified riders collect from your door. On Biz Plus your pickups jump the queue when riders are busy.

  5. 05

    Afternoon

    Proof at every door

    Each drop closes with the buyer’s delivery code and a photo. You watch it all move on the orders board.

  6. 06

    Evening

    Close the books in minutes

    Download the day’s VAT invoices and statement. Nothing to reconcile with riders, because nobody handled cash.

Pricing for business

Start free. Save when you grow.

Full price list

Bike, same side of town

from ₦2,000

First 4 km included, then ₦110 per km.

Across the bridge

+ ₦1,200

Flat bike surcharge between Mainland and Island, tolls included.

Biz Plus

₦15,000/month

10% off every delivery, 3 staff logins and priority pickup.

Help centre

Questions vendors ask

Still unsure? Chat with us on WhatsApp — a real person answers between 7am and 9pm.

Cashless by design: riders never collect money.
Can my customer pay the rider in cash?+

No. Sendam is fully cashless: every delivery is paid in the app or on the website before the rider leaves, and riders never collect money. Choose “buyer pays” and we send your customer a secure payment link instead.

How do I top up my business wallet?+

Every business account gets its own virtual bank account number. Transfer to it from any Nigerian bank app and your wallet is credited automatically, usually within seconds. You can also pay by card or USSD.

What does the buyer confirmation link do?+

When you create an order, your buyer receives a WhatsApp message (or SMS if they’re not on WhatsApp) with a link to confirm their pin and landmark. The order shows as “Awaiting buyer” until they confirm, so riders aren’t sent to the wrong street.

How does bulk upload work?+

Put one delivery per row in a spreadsheet and upload it as a CSV, up to 200 rows at a time. We check every row, flag anything missing such as a landmark, and you pay for the whole batch from your wallet.

Can my staff use the same account?+

Yes. Biz Plus includes 3 staff logins, so your team can create orders and track deliveries without sharing your password. You stay in control of the wallet.

What if my customer isn’t around?+

The rider calls twice and waits 10 minutes. You then choose a re-attempt or a return to sender, each at 50% of the delivery fee. If our rider was at fault, it’s free. Cancel before pickup and you get a full refund.

How fast is same-day delivery?+

Book before 1pm and it’s delivered by 6pm. Express (within 2 hours) is available within the Mainland or within the Island for 40% extra.

Which areas do you cover?+

Mainland (Yaba, Surulere, Ikeja, Maryland, Gbagada and more) and Island (Lagos Island, Victoria Island, Ikoyi, Lekki to Sangotedo). Crossing between them adds a flat bridge surcharge.

Ready when your shop is

Take a look around the dashboard.

See the orders board, wallet and bulk upload with demo data. No sign-up form needed.